Personal Contract Purchase (PCP) is the most common way to finance a car in the UK. It offers low monthly payments, flexible end-of-term options, and easier car upgrades. Over 90% of new cars are bought using finance, with PCP dominating the market.
How the PCP Mis-Selling Scandal Unfolded
UK regulators uncovered widespread mis-selling by car finance providers between 2014 and 2021. Lenders paid dealers secret commissions, inflating interest rates for unsuspecting buyers. The Financial Conduct Authority (FCA) estimates millions of UK drivers were overcharged.
How Secret Commissions Increased Your Car Finance Costs
Lenders allowed dealers to set interest rates while pocketing higher commissions. This created an incentive to inflate interest rates without informing customers. Affected drivers unknowingly paid thousands more over their loan term.
FCA’s Crackdown and Compensation Plans
The FCA banned discretionary commissions in 2021 to protect consumers. A review is underway to assess compensation eligibility for overcharged drivers. Experts predict claims could surpass £300 million if lenders are forced to compensate victims.
Who Can Claim for PCP Mis-Selling?
Drivers who financed cars between 2014 and 2021 may have a case. If your agreement lacked full transparency on commissions, you could be entitled to compensation. The claims process will likely depend on FCA rulings expected in 2024.
How Much Compensation Could You Receive?
Refunds may include excessive interest, unfair commission charges, and possible compensation for financial harm. Analysts estimate payouts could range from £1,000 to £10,000 per claim. However, final figures will depend on FCA decisions and lender responses.
How to Check If You Were Mis-Sold a PCP Deal
Review your finance agreement to check for commission-related disclosures. If unclear, request a Subject Access Request (SAR) from your lender for full records. You can also use a free car finance calculator to estimate how much you should have paid versus what you were actually charged. Specialist claims firms can assess your case and guide you through the process.
What Should You Do Now?
Stay informed about FCA rulings and lender compensation schemes. Keep records of your car finance agreements, payments, and lender correspondence. If affected, consider filing a claim directly or seeking professional help.
Ending Words
Millions of UK drivers may have been misled into overpaying for their car finance. Understanding your rights and acting early could secure a refund. If you suspect mis-selling, now is the time to prepare for potential claims.


